Terms

Terms of service

These terms apply to the sturdycore™ website and preliminary discussions. A signed proposal, statement of work, or other written agreement governs paid services.

Last updated: September 7, 2026

Legal entity and acceptance

sturdycore™ is a proprietary platform owned and operated by SturdyCloud IT Ltd. By using this website, you agree to these website terms. If you do not agree, do not use the website.

Website information

Website descriptions, demonstrations, feature examples, roadmaps, and timing estimates are preliminary. They do not promise that a specific feature, integration, security control, data location, or result is available until it is confirmed in writing for the applicable engagement.

Paid services

Scope, fees, timelines, responsibilities, support, data handling, deliverables, ownership, licence rights, and termination terms must be set out in a signed proposal, order form, statement of work, or other written agreement. That agreement takes priority if it conflicts with these website terms.

Ownership and the platform

SturdyCloud IT Ltd. owns sturdycore™, its reusable platform components, methods, website, and brand, subject to third-party rights. Ownership and licence rights for client-specific work are defined in the signed client agreement.

"We Build. You Own. We Manage." describes the intended commercial relationship. It does not change or replace the ownership, licence, payment, support, or exit terms in a signed agreement.

Platform licence, updates, and scale

The intended sturdycore™ commercial model uses a one-time platform cost for a perpetual licence to run the last deployed version of the base platform for the client's own business operations. The platform cannot be separately resold, sublicensed, or offered as a standalone commercial product.

Platform updates are included while the business remains an active SturdyCloud customer under its service agreement. After the relationship ends, the client may continue using the last deployed version indefinitely, but updates, hosting, monitoring, maintenance, security work, and support are excluded unless separately agreed. Third-party products and services remain subject to their own terms and fees.

sturdycore™ does not charge per-user licence fees. A deployment may use physical hardware, a cloud environment, or both. Practical user capacity depends on the selected infrastructure, workload, integrations, and performance requirements. Hardware or cloud processing capacity can be increased as the business chooses to scale.

Acceptable use

You must not use the website or an approved service to violate law, infringe rights, access systems without authorization, distribute malicious code, submit information you have no right to use, send unlawful communications, or make unreviewed material decisions through AI or automation.

Your information and instructions

You are responsible for the accuracy and lawfulness of the information and instructions you provide. Do not send sensitive, confidential, financial, health, employment, or regulated records through an ordinary inquiry email unless an approved secure process has been arranged.

AI and automation

AI-generated and automated output may be incomplete or incorrect. A qualified person must review material output before use. Additional details appear in the AI usage and data governance policy.

Third-party products

Product names on this website identify familiar capability categories. Each company owns its respective trademarks. References do not imply affiliation, endorsement, or that sturdycore™ includes every feature of the named product.

Availability and warranties

The website is provided on an "as available" basis. We may change or discontinue website content. Service warranties, availability targets, backups, and support commitments apply only when stated in a signed agreement.

Limitation and governing law

To the extent permitted by law, SturdyCloud IT Ltd. is not responsible for indirect losses arising from reliance on preliminary website information. These website terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario.

Contact and changes

Questions can be sent to contact@sturdycloud.ca. We may update these terms by posting a revised version and update date on this page.